Return Policy
Return Policy – GamingPlanet.in
Last Updated: [19-march-2025]
At GamingPlanet.in, we strive to provide our customers with high-quality gaming products and accessories. If you’re not completely satisfied with your purchase, we’re here to help.
1. Eligibility for Returns
You may return a product if:
- It is defective or damaged upon arrival.
- You received the wrong item due to our error.
- The item is unused, in its original packaging, and returned within [10] days of delivery (mention your preferred return window).
Non-Returnable Items:
- All Gaming Console With Orginal Seal
2. Return Process
- Initiate a Return: Contact our support team at [support@gamingplanet.in] with your order details and reason for return.
- Approval & Instructions: Once approved, you’ll receive return instructions and a shipping label (if applicable).
- Return the Item: Pack the item securely and send it to our designated return address.
- Refund or Replacement: After inspection, we’ll issue a refund to your original payment method or send a replacement, based on your preference.
3. Refunds & Processing Time
- Approved refunds will be processed within [10] business days.
- Refunds will be credited back to your original payment method.
- Shipping fees are non-refundable, unless the return is due to our error.
4. Exchanges
If you received a defective or damaged item, we will replace it at no extra cost. Contact us within [3] days to request an exchange.
5. Contact Us
For any return-related queries, reach out to us at:
📧 Email: support@gamingplanet.in
📞 Phone: 8858856019